Improving railway operations using an effective incident management solution

The Company

Founded in 1985, Geodan has since become one of the leading geoinformation consultancies in the Netherlands. A reliable and service-oriented organization, Geodan’s aim is to develop impactful applications for a smarter, safer, and more sustainable world. Furthermore, Geodan supports its customers with a variety of complex geoinformation issues, by means of advice, interim management, customized solutions, geographic data, internet solutions, and training.

The Process

Our colleague and Front-end Engineer, Robbert Hagendoorn, has been working for client Geodan for the past 3 years, half a year of which he spent working at ProRail.

In addition to needing someone to strengthen their front-end team, ProRail was interested in finding an engineer that was capable of improving communication with people outside the team.

Robbert’s initial project focused on an Incident Management Solution. The product that is being developed is an SDK (Software Development Kit) that is used by implementation partners to configure forms and business processes that are further used in incident management.

Initially, Robbert worked as part of the implementation team at ProRail, where he has primarily been focusing on creating a dashboard application for the tablet. After half a year, he moved to the product development team, where he played a big role in the ongoing migration from Angular.js to Angular.

The Assignment

As one of Geodan’s main clients, ProRail’s aim is to resolve dozens of malfunctions and incidents on the railway every day. To do this, the company works closely with transporters, (rain) contractors, and emergency services. Because all parties involved used to use their own, sometimes outdated, communication tools, it often took a long time for everyone to be aware of the latest developments regarding a malfunction or incident. That is why ProRail approached Geodan for an efficient national information system.

The Results

One of the most notable results so far is that the tablet dashboard application has been successfully deployed to great reception and is actively being used in the field.